Stop losing leads to slow responses

Every dealership knows the frustration. A potential customer sends an email enquiry about a vehicle, excited and ready to take the next step. But your team is busy, emails get buried in the inbox, and the reply comes hours or even days later. By the time you respond, the customer has moved on to a competitor who replied immediately. That lost enquiry could have been a sale, a referral, or a loyal customer for life.

This is one of the biggest challenges dealerships face: speed of response. In today’s market, customers expect instant acknowledgement. They want to know that their enquiry matters and that your dealership is ready to help. Delays create doubt and frustration, which can erode trust before it has a chance to be built.

Motorcentral Auto Attendant solves this problem effortlessly. Every incoming email is captured automatically, and a professional, personalised response is sent within minutes. Your customers receive detailed information about the vehicle they enquired about, your dealership’s contact information, and clear calls to action such as booking a test drive, requesting finance, or obtaining a trade-in valuation.

👉 If you want to see how Auto Attendant can start working for your dealership straight away, you can sign up here.

This instant engagement not only reassures your customers but also ensures that your team never misses a lead. Auto Attendant tracks every enquiry in a single accessible location, so at any point, your staff knows exactly who has been contacted and which opportunities are open. Miscommunication between team members is eliminated, and every potential sale receives the attention it deserves.

The benefits go further than speed. With professionally designed email responses and configurable content, dealerships can present a consistent and polished first impression. You can explore the full range of email template features available to ensure every response reflects your brand and encourages customer action.

Behind the scenes, Auto Attendant provides powerful tools to help your team stay organised and responsive. From enquiry tracking to notifications and follow-up reminders, the management features ensure no opportunity is overlooked and every enquiry is handled efficiently.

Starting in 2026, with Auto Attendant means your dealership can turn slow responses into instant engagement. Every enquiry is acknowledged, every customer feels valued, and your sales team can focus on what they do best: selling vehicles and building lasting relationships.

Ready to stop losing leads and start capturing every opportunity?
Get started with Auto Attendant today!