Administrator
Contributor
Published 01 Oct 2025
Every car buyer has a story, and every story is an opportunity. Are you truly listening?
BuyerScore turns real customer feedback into your dealership’s secret weapon, helping you boost trust, refine your service, and drive more sales.
Why customer feedback matters!
Customer experience isn’t just a buzzword - it’s a proven sales driver. Every interaction shapes how buyers see your dealership, influences their decisions, and ultimately impacts your bottom line. With BuyerScore, you can capture honest feedback, uncover your dealership’s strengths, identify areas to improve, and enhance your online credibility, all with minimal effort.
1. Build instant confidence with verified reviews
Today’s buyers do their homework online. BuyerScore helps you showcase authentic, verified reviews that potential customers trust. The more feedback you collect, the stronger your online presence becomes and the more confident buyers feel choosing your dealership.
2. Quick insights, big wins
BuyerScore surveys are short, simple, and actionable. Within minutes, you gain detailed insights into sales performance, customer service, and after-sales experience. This means your team can spot trends quickly, address issues before they grow, and consistently deliver exceptional service.
3. Automate and incentivise for maximum engagement
BuyerScore handles survey delivery automatically and boosts participation with enticing incentives, like quarterly draws for $500 MTA vouchers. This ensures a steady stream of valuable responses while taking the manual work off your team’s plate.
4. Turn feedback into more sales
High response rates create more reviews. More reviews build trust. More trust brings more buyers through your doors. BuyerScore isn’t just a survey tool; it’s a marketing asset, a reputation builder, and a growth engine all in one.
5. Insider tip for dealers:
Encourage your team to mention BuyerScore at the point of sale. Let customers know their feedback is valued and that completing the survey enters them into exciting prize draws. Not only does this increase response rates, but it also makes customers feel heard and appreciated, boosting loyalty and repeat business.
Don’t let another satisfied customer go unheard! Sign up for BuyerScore today and start turning every sale into an opportunity to strengthen trust, improve service, and drive more buyers to your dealership.